Yesterday afternoon, I discovered the place where time stands still.
After being given a prescription of sorts for very specific maternity support hose, I sought out Leesburg Pharmacy. It’s somewhat inconveniently located to my home, but I don’t expect that to matter now as I’ve completely fallen in love with the place.
Charming attributes of this particular pharmacy include:
- Incredible customer service. You know when two employees are talking to each other and they either A) don’t want to acknowledge you or B) acknowledge you in a way that makes you feel like your business actually inconveniences them? Not so at Leesburg Pharmacy. One man was not only quick to assist me in the support hose department, but immediately requested the help I’d need to be measured for the correct size.
- Employees who remain professional. I have to say, when you’re being measured at the ankle, calf, thigh and hips, it’s nice to have a woman working the tape measurer who doesn’t act like it’s Monday and that life is the pits. Even after she had assisted me regarding the hose, she sought out a pharmacist to ask – just in case – if there was anything else that I could do for my miserable, charley-horsed right calf.
- An adorable gift shop. Seriously, they have the cutest stuff! I really felt like I was in an old school pharmacy and not a makeup department, a convenience store or a photo processing center.
- They have a bathroom… and you’re allowed to use it. We ALL know that EVERYONE has a bathroom for their employees, right? They just don’t always like to share their bathroom with us, the consumer. One particular highlight (for a Square Piece like me) is the old timey, turn-the-crank paper towel dispenser. I hate those automated ones that you flap and wave at just to get a few inches of towel at a time. Then there are those air blowing hand dryers that sound like a plane is about to take off. They always make the skin on the back of my hand travel, spread and stretch like someone’s going at me with an invisible butter knife. It’s unsettling. No, Goldilocks Square Piece likes selecting juuuuuuust the right amount of paper towel that her little hands might need. I suppose this privilege has been abused in the past and perhaps that’s why people have resorted to fancier and more terrifying means of hand drying. Me, I prefer to crank it like a jack-in-the-box.
- They have an unusual selection of make-you-feel-better products. I found one that might interest my clients. They’re always telling me to invent a device to keep them in the ideal head up/chin up/back straight/hold still posture. Well, here you have it!
- But the strangest difference that I noticed at this pharmacy that made my experience so positive was how “still” the atmosphere felt. Surprisingly, they weren’t playing any music over the speakers. You could hear the employees and the employees could hear you, too. More importantly, I could hear myself think (without commercials or Katy Perry interrupting my train of thought). If I hadn’t pointed this out, you may not have noticed it; but how many places can you go these days where you don’t feel moved along or crowded by hurried beats and indifferent employees? Ahhh, silence. Gotta love it.
Two thumbs up for Leesburg Pharmacy.
Additionally, two thumbs up to Brian for being super sweet about these support hose. I texted him while at the pharmacy:
Me: Wow! Real support hose cost so much! $93.50
Guess what he replied…
Brian: Worth it.
Almost made me tear up a bit.